If I 'connect' the device to Parallels using the Devices menu item, it still doesnt detect the mouse. When I install and run the Logitech Gaming Software for Windows, it does not detect any compatible gaming mouse connected to the 'computer'.
#LOGITECH GAMING SOFTWARE NOT DETECTING G602 HOW TO#
If this does not resolve the issue, see answer 44489 for information on how to contact Customer Care. I have Windows 7 installed in Parallels 9 and am using a new Logitech G602 gaming mouse. mouse and buttons still work but will not let me adjust dpi setting or setup Gkeys. and less than 3 days after it wont detect the G602 anymore. NOTE: If your gaming mouse doesn't function after following these steps, plug the USB receiver into another working USB port on your computer and repeat steps 4 – 8. I reinstalled the software and the next day my GHUB cannot detect my mouse anymore. Select Yes, and then click Next.Ĭlick Finish to exit the Logitech Connection Utility. When your gaming mouse is detected, you’ll see a confirmation message. If not then try Uninstall, restart PC using keyboard to Ctrl Alt Del, on blue screen tab to Power Icon in bottom right, press Enter, arrow down to Restart, press Enter to restart to reinstall the driver. If you have LGS installed, uninstall both the Logitech Gaming software and Logitech G Hub and then reinstall the Logitech G Hub. NOTE: If the screen doesn’t change, turn the mouse off for at least five seconds, and then turn it back on again. Go into the Device Manager, choose the Mouse device, on Driver tab see if Roll back is available and try that first. The file name is “logitech_connect.exe.”Ĭlick Next at the bottom of the Welcome screen.įollow the on-screen instructions to turn your gaming mouse off and then back on. Plug the receiver directly and securely into a working USB port on your computer.ĭisconnect other Logitech wireless receivers before proceeding. If the LED light on the mouse turns light blue, then you should replace your batteries.ĭownload and install the Logitech Connection Utility software from the G602 Downloads page.
To check the battery status, press the G6 button on the side of your mouse. Before reconnecting your gaming mouse, make sure that the batteries in your mouse are fresh.
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